At Zonixx, we prioritize securing your private information. This policy governs how we collect, handle, and store user data across our platform networks.
1. Scope & Regulatory Compliance
This Privacy Policy applies to the services, applications, and websites operated by Vinixx Nigeria Limited (operating as "Zonixx"), a subsidiary of the Vinixx Group of Companies.
We process personal information in strict compliance with the Nigeria Data Protection Act 2023 (NDPA), Central Bank of Nigeria guidelines, and other applicable data security frameworks.
2. Data We Collect
We collect personal information to provide safe, personalized, and efficient services. This includes:
- Identity & Account details: Your full name, email address, phone number, and dashboard password.
- Verification Records (KYC): Document details such as Bank Verification Number (BVN), National Identification Number (NIN), or corporate details (CAC records) as required for compliance.
- Transaction History: Details of ticket sales, ticketing settlements, votes purchased, form payments, and digital payout routing.
- Technical Profile: IP addresses, browser specifications, login logs, device tokens, and analytical metrics.
3. How We Use Your Data
Your information is processed to fulfill contractual obligations, comply with regulatory requirements, and pursue legitimate business interests, including to:
- Authorize account access, verify identity, and settle balances.
- Monitor transactions to prevent fraud, credit card theft, and duplicate voting round manipulation.
- Optimize platform loading speeds, styling preferences, and functional performance.
- Send system transaction notifications, receipts, and critical account security updates.
5. Data Retention
We retain your information as long as your account remains active or as required by regulatory authorities. For financial transaction compliance and anti-money laundering (AML) protocols, records may be stored for up to six (6) years following account termination.
6. Information Security
Technical Security Safeguards
We implement industry-standard 256-bit Secure Socket Layer (SSL/TLS) encryption to protect all communications and transfer of values. Credit card numbers are never stored on our local server database. Payment credentials are directly processed by PCI-DSS certified providers.
7. Your Rights
Under the NDPA 2023, you hold specific data privacy rights, including:
- The right to access your stored data and query how it is processed.
- The right to rectify inaccurate details or request deletion (subject to AML retention requirements).
- The right to withdraw processing consent at any time.
9. Contact Information
If you have questions regarding this Privacy Policy, your data rights, or compliance audits, please reach out to our Data Protection representative at support@zonixx.ng.